Unexpected mid-contract price hikes for mobile services prohibited
Mobile, broadband, and pay TV providers will no longer be allowed to spring surprise price hikes during a contract. As of January 17, new contracts will require companies to inform customers upfront about any potential price increases—expressed clearly "in pounds and pence" at the time of purchase. The changes, enforced by Ofcom, demand that this information be delivered in a transparent and understandable manner, reducing confusion for consumers. The regulator’s new rule follows
Unexpected mid-contract price hikes for mobile services prohibited
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